⚠️ Disclaimer

This Disclaimer ("Disclaimer") applies to your use of the Hotel Tarapith website and booking platform, managed by Esoftking Infotech. By accessing and using our services, you acknowledge and agree to the terms set forth in this Disclaimer.

Please read this Disclaimer carefully before using our Platform.

1. Platform Nature and Role

Hotel Tarapith is an intermediary platform that facilitates hotel bookings between customers and hotel owners. We are not:

• A hotel operator or property owner
• Directly responsible for hotel services or facilities
• Liable for actions or omissions of hotel owners or staff
• Responsible for the accuracy of hotel information provided by hotel owners

We act solely as a booking facilitator and payment processor.

2. Information Accuracy

While we strive to ensure accuracy, we make no warranties or representations regarding:

• Hotel descriptions, photos, amenities, or facilities
• Room availability, pricing, or special offers
• Hotel location, accessibility, or nearby attractions
• Hotel policies, rules, or services
• Third-party information or external links

Hotel information is provided by hotel owners and may change without notice. We recommend verifying important details directly with the hotel before booking.

3. No Warranty

Our Platform and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties regarding uninterrupted or error-free service
• Warranties regarding security or data protection
• Warranties regarding hotel quality, safety, or services

We do not guarantee that the Platform will meet your requirements or expectations.

4. Limitation of Liability

To the maximum extent permitted by law, Hotel Tarapith and Esoftking Infotech shall not be liable for:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury, property damage, or loss occurring at hotel premises
• Disputes between customers and hotels
• Service interruptions, technical failures, or security breaches
• Errors, omissions, or inaccuracies in Platform content

Our total liability shall not exceed the amount you paid for the specific booking in question.

5. Third-Party Services and Links

Our Platform may contain links to third-party websites or services, including:

• Payment Gateway (Razorpay): We use Razorpay for payment processing. Their terms and privacy policy apply to payment transactions.
• Hotel Websites: Links to hotel websites are for information only. We are not responsible for their content.
• External Services: Maps, reviews, or other third-party services are provided as-is.

We are not responsible for the availability, accuracy, or content of third-party services.

6. Hotel Services and Facilities

We are not responsible for:

• Quality, cleanliness, or condition of hotel rooms or facilities
• Hotel staff behavior, service quality, or responsiveness
• Availability of amenities, WiFi, parking, or other services
• Hotel policies, rules, or restrictions
• Safety, security, or health standards at hotel premises
• Changes to hotel services or facilities after booking

All hotel-related issues should be addressed directly with the hotel management.

7. Payment Processing Disclaimer

Payment processing is handled by Razorpay, a third-party payment gateway:

• We are not responsible for payment gateway failures or technical issues
• Razorpay's terms and conditions apply to all payment transactions
• We do not store complete payment card information on our servers
• Payment disputes should be resolved through Razorpay's dispute resolution process
• We are not liable for unauthorized transactions if security measures are followed

8. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

• Natural disasters (floods, earthquakes, storms, etc.)
• Pandemics, epidemics, or health emergencies
• Government actions, restrictions, or regulations
• War, terrorism, or civil unrest
• Internet or telecommunications failures
• Acts of God or other unforeseeable events

9. User Responsibility

Users are responsible for:

• Providing accurate booking information
• Verifying hotel details before confirming bookings
• Complying with hotel rules and local laws
• Maintaining account security and confidentiality
• Using the Platform in a lawful manner
• Resolving disputes directly with hotels when possible

10. Indemnification

You agree to indemnify and hold harmless Hotel Tarapith, Esoftking Infotech, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any rights of another party.

11. Jurisdiction and Governing Law

This Disclaimer is governed by the laws of India. Any disputes arising from or related to this Disclaimer or the use of our Platform shall be subject to the exclusive jurisdiction of the courts in Birbhum, West Bengal, India.

12. Changes to Disclaimer

We reserve the right to modify this Disclaimer at any time. Changes will be effective immediately upon posting on the Platform. Continued use of our services after changes constitutes acceptance of the modified Disclaimer. We encourage you to review this Disclaimer periodically.

13. Contact Us

For questions about this Disclaimer, please contact: